Thilda

Delivery & Returns

Collection

Collect your order free of charge from 229 Victoria Rd, Torry, Aberdeen AB11 9NQ, United Kingdom during opening hours. Bring your order confirmation.

Delivery

We offer UK delivery where available. A delivery fee of £3.99 applies to orders under £40. Delivery times are estimates and may vary for refrigerated or frozen items.

Returns

Fresh, frozen and perishable goods cannot normally be returned once collected or delivered, unless faulty or incorrect. Non-perishable unopened products may be returned within 14 days with proof of purchase, subject to our discretion and food safety rules. Contact us on +44 7843 354719 if there is an issue with your order.

Cancellations

Please cancel as soon as possible before your order is prepared. If payment has been taken and we agree a cancellation, we will refund to the original payment method.